Legal

PAIA Manual

Last updated: 30 June 2026

Manual in terms of Section 51 of the Promotion of Access to Information Act, No. 2 of 2000 (“PAIA” or “the Act”)

Index

• 1. Introduction
• 2. Contact & Information Officer details (Section 51(1)(a))
• 3. The Act and the Section 10 Guide (Section 51(1)(b))
• 4. Applicable legislation (Section 51(1)(d))
• 5. Schedule of records (Section 51(1)(e))
• 6. How to make a request (Section 51(1)(e))
• 7. Prescribed fees (Section 51(1)(f))

1. Introduction

Tech for Good Advisory (Pty) Ltd, trading as Tech for Good Advisory SA, carries on the business of nonprofit technology advisory and enablement services in South Africa, including nonprofit software-benefit applications, professional email and collaboration setup, AI-assisted productivity solutions, website and hosting support, and the supply, rental and support of computer hardware and accessories. This manual explains how to request access to records we hold, in line with PAIA.

2. Company & Information Officer contact details

3. The PAIA Act and the Section 10 Guide

PAIA gives a requester the right to access records held by a private body such as ours, where the record is required for the exercise or protection of a right. Requests must follow the procedures prescribed by the Act. Requesters may also refer to the Guide on how to use PAIA, compiled by the South African Human Rights Commission (SAHRC) in terms of Section 10 of the Act, available from the SAHRC:

4. Applicable legislation

Act	Reference
Companies Act	No. 71 of 2008
Income Tax Act	No. 58 of 1962
Value-Added Tax Act	No. 89 of 1991
Basic Conditions of Employment Act	No. 75 of 1997
Labour Relations Act	No. 66 of 1995
Unemployment Insurance Act	No. 30 of 1996
Electronic Communications and Transactions Act	No. 25 of 2002
Promotion of Access to Information Act	No. 2 of 2000
Protection of Personal Information Act	No. 4 of 2013
Consumer Protection Act	No. 68 of 2008
Broad-Based Black Economic Empowerment Act	No. 53 of 2003
Copyright Act	No. 98 of 1978

5. Schedule of records

Record category	Subject	Availability
Marketing & service information	Services, pricing approach, nonprofit programmes we assist with	On website: techforgood.consulting
Company registration & compliance	CIPC registration, B-BBEE certificate	On website (B-BBEE certificate) or on request via PAIA
Client agreements	Service quotes, scopes of work, hardware purchase/rental agreements	Request in terms of PAIA
Supplier & distribution-partner agreements	Appointment of ICT distribution and hardware partners	Request in terms of PAIA
Financial records	Financial statements, tax records, asset register	Request in terms of PAIA
Human resources	Employee and contractor records, where applicable	Request in terms of PAIA

6. How to make a request

To help us process your request efficiently, please:

• Use the prescribed PAIA request form, available from the SAHRC website at www.sahrc.org.za;
• Address your request to our Information Officer using the contact details in Section 2;
• Provide enough detail for us to identify the record(s) requested, your identity (and proof of authority if requesting on behalf of someone else), your contact details, and the format of access you require;
• Explain the right you are seeking to exercise or protect, and why the requested record is required for that purpose.

7. Prescribed fees

For requests other than requests for your own personal information, the following generally applies:

• A prescribed request fee is payable before a request will be processed;
• Where preparing the record requires more than the prescribed search and preparation time, a deposit of up to one-third of the access fee may be required before the request is processed;
• Records may be withheld until applicable fees have been paid;
• A requester may approach a court regarding the imposition of a fee or deposit.

The current fee structure and prescribed forms are published by the SAHRC at www.sahrc.org.za.